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PLACING AN ORDER

yarden rasa PRODUCTS may be returned or exchanged within 14 days from the delivery date. Items must be in their original condition with all packaging intact.

We reserve the right to not accept used merchandise to be exchanged.

NOTE: Sale items are FINAL SALE. Returns will not be accepted.

To contact us for a refund or exchange for a lost or damaged product, please email us at shop@yardenrasa.com. All sale Items are final sale.

PLEASE NOTE THAT ONCE AN ORDER HAS BEEN PLACED IT CANNOT BE CANCELLED OR CHANGED. 

U.S. ORDERS

YARDEN RASA OFFERS FREE PRIORITY GROUND SHIPPING ON ORDERS WITHIN THE UNITED STATES. WE DO NOT SHIP TO PO BOXES. PLEASE ALLOW 7-10 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED

sales tax

APPLICABLE SALES TAX WILL BE CALCULATED DURING CHECKOUT BASED ON YOUR SHIPPING ADDRESS

INTERNATIONAL ORDERS – CUSTOMS FEES, IMPORT TAX & DUTIES 

for ALL INTERNATIONAL ORDERS (OUTSIDE OF THE USA), THE TOTAL AMOUNT YOU PAY INCLUDES ALL APPLICABLE CUSTOMS DUTIES & TAXES. WE GUARANTEE NO ADDITIONAL CHARGES ON DELIVERY. 

INTERNATIONAL SHIPPING – ALL INTERNATIONAL ORDERS WILL SHIP EXPRESS COURIER (AIR) FREE AT CHECKOUT. SHIPPING METHOD CAN NOt BE CHANGED. PLEASE ALLOW 4-5 BUSINESS DAYS FOR INTERNATIONAL ORDERS TO BE PROCESSED. 

PREORDER

yarden rasa COLLECTS PAYMENT FOR ALL ITEMS PURCHASED ON PREORDER AT THE TIME THE ORDER IS PLACED.

ONCE AN ORDER IS PLACED, YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL. PLEASE NOTE THAT ONCE AN ORDER IS placed it cannot be cancelled OR CHANGED. WE CANNOT CHANGE THE SHIPPING ADDRESS OR THE SHIPPING METHOD SELECTED.

WE ARE UNABLE TO PRICE MATCH OR MAKE PRICE ADJUSTMENTS.

order status

YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL, CONTAINING A TRACKING NUMBER, ONCE YOUR ORDER LEAVES OUR DISTRIBUTION CENTER IN NEW JERSEY.  FOR ADDITIONAL INQUIRIES ABOUT THE STATUS OF YOUR ORDER, PLEASE CONTACT US HERE.